Jamf Security Cloud - App insights security report: We need your feedback!

[Michal_Slapek]

Hi everyone! 👋

We’re eager to hear your thoughts on the App insights security report in Jamf Security Cloud. Your feedback is incredibly important to us as we work to improve the product! Below, we’ve outlined a few questions. Feel free to answer as many or as few as you like in the comments below.

1. How satisfied are you with the current App insights report?
(Scale: 1 – Not satisfied to 5 – Very satisfied)
2. What information in the App insights report do you find most valuable or important?
(Open-ended)
3. Are there any issues or pain points you’ve encountered with the App insights report?
(Open-ended)
4. Is there any feature or functionality you would like to see in the App insights report?
(Open-ended)
5. Do you have any other comments or suggestions for improving the App insights report?
(Open-ended)

Thank you so much for taking the time to share your thoughts. Your feedback helps us improve!

Best,
Michal
UX Designer at Jamf

[Josh-Q]

1. 4
2. The most useful part of the report would be the risk overview, which gives a prominent break-down of how many apps in your environment apply to each risk level. It's great that you can easily expand an app to see all the deployed versions and their specific risk scores. The filters on the side to highlight which apps may have specific permissions is also quite helpful.
3. Some of the data can be a bit confusing. Most of the contextual info on the report seems to indicate that this report is focusing only on mobile platforms and apps installed via the AppStore, but then it also lists all the .app bundles that are installed on macOS endpoints, but it doesn't have the same risk info available for those apps. I'm not sure why those apps are included in this report when they have their own risk info in the Vulnerability Management section.
4. It would be nice if this report had a widget on the main dashboard. Specifically, a widget just showing the risk breakdown.
5. The App Insights report is great, but I wonder why it is separate from the Vulnerability Management report. They are both touching on app risk, but focusing on apps from different distribution channels. This can make things a bit confusing for the end user or a risk officer. If the intent is to keep them separate, then the macOS apps should be removed from App Insights and it should be made more clear that App Insights is just AppStore Insights or Mobile App Insights.

[Michal_Slapek]

This is a great feedback, thank you Josh!