Mitchell_Gordon
Community Manager
Building relationships to facilitate learning. Thanks for joining us!
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DLP using Jamf Protect for USB Devices only
I am also trying to set DLP for USB devices using jamf protect but nothing worked. Ive setup the following 1. Telemetry enabled 2. Jamf Protect Installed 3. Device Monitoring setup and assigned to the default plan I don't see any logs populating in A... View more
USB Device Audit Using Jamf Pro and Jamf Protect
I am also trying to set DLP for USB devices using jamf protect but nothing worked. Ive setup the following 1. Telemetry enabled 2. Jamf Protect Installed 3. Device Monitoring setup and assigned to the default plan I don't see any logs populating in A... View more
Okta Profile Field Link with JAMF
Hello Community, Is there anyway to sync Okta users attributes with the JamF user attributes? Eg:- Okta Users are in the division "XYZ" are automatically assigned to the “XYZ Employees” Building in JAMF? View more
Resolved! Self Service+ Deployment
I upgraded our Jamf Pro instance to 11.18 and cannot find a way to get Self Service+ deployed. I have a patch setup but I am 99.9% sure that it only patches Self Service+ and not Self Service. I have attempted to find documentation on this but it is ... View more
Jamf Pro 11.18.1 Now Available
Today we are releasing a maintenance version of Jamf Pro; highlights include: Changes and Improvements Jamf has upgraded the Jamf Support ticketing system. To access the new Support portal, log in to Jamf Account and click Contact Support in the top ... View more
Jamf Connect 3.0 not in Jamf Pro Options
So I know I can download Connect 3.0 from Jamf Admin and manually upload it into Jamf Pro for distribution, but why isn't it in the Jamf Pro > Settings > Jamf Apps > Jamf Connect > Automatic Deployment window? See Below: View more
Self Service+ Privilege Elevation Preference Setup
We're setting up the config profiles for Self Service+ and I'm trying to get Privilege Elevation Preferences set up for User Promotion Role to limit the use to just members of the faculty and staff groups in Entra. I have the Group Names in the list ... View more
Resolved! Distribution Point Download error
Hi, I recently migrated to a Windows Server Distribution Point and for a short while it worked without any issues. But now the downloads fail. The Policy logs say the following: [STEP 1 of 4] Executing Policy SyncAndShare [STEP 2 of 4] Downloading Sy... View more
Unable to get Ipads into Single App mode
I am trying to test out Single App Mode so we can fulfill a request a user has when their new Ipad comes in. They want it to only allow access to Safari and not allow any websites except the sign in page they set up. I have been able to restrict othe... View more
Experience with Setup Manager?
Hi all! I am a relatively new Jamf admin and in the process of getting our environment ready to migrate our Macs from Intune. I am running into a few issues, but the one I want to discuss now is the rollout of apps. I was originally rolling out our a... View more
Question about password changes with platform SSO
I am working on deploying platform single sign-on using Microsoft Entra ID. It's working really well. Setup is easy. Password changes are done using the Microsoft password reset site. When we log off the Mac and login again, we can immediately use th... View more
App Installers (JAMF Apps or Mac Apps) Not installing
Has anyone seen this and/or have a solution as I've checked with JAMF Support and they seem just as confused. I have Adobe Applications set to install via the JAMF Apps on MacBooks and in general it is working, but there are issues. Whilst I understa... View more
What's new in the Jamf Marketplace? June 2025
The Jamf Marketplace was launched in 2017 during JNUC to share ways of extending what you can do with your Jamf environment. Since the launch, we have over 300 listings from software organizations, ISV’s and developers. See below for the latest new L... View more
how to allow another email on a iPad for app subscription only (Photo Finish Automatic Timing -app)
Hi All,This is about an app which installed on an iPad through JAMF Pro. The app has been installed without any issue. The app was purchased through Apple school manger and pushed to the iPad using Jamf. When I open the App, It gives me the option to... View more
Too Many Admins in the Mac
We got caught by the Jamf Pro LAPS cutover. Now, we have three different admin accounts on a laptop that's been run through pre-stage enrollment (PSE) and two on user-initiated enrollments (UIEs). PSE admin / jamf binary admin created in the PSE con... View more
Fight for IP Reporting (Apple)
Just to be clear this is not a JAMF issue or any MDM issue. This is an apple issue and unless people speak up by opening apple tickets or feedback cases or talking with their apple engineer, apple will not take this seriously. If you as system engine... View more
iPads are not checking in on our JAMF Pro
We have a field of remote agents that are not refreshing inventory updates with some dating back to august of last year. Almost our whole population has not had an inventory update since 5/01/2025. Our users are not able to update things in self serv... View more
iPads are not checking into JAMF so our remote agents cannot install updates on self service.
iPads are not checking in (last inventory in November for one) and commands are stuck in pending. We have remote users that are not able to come to the office so we cannot wipe these devices. The wipes are not registering to devices as well. View more
Does anyone need some extra help?
I have been looking for extra income. I have a full time job as a Jamf admin and Apple systems engineer. I can do work on the side. If you need some extra help let me know. I’ve been working with Jamf Pro for about 10 years. I’m on Mac Admins Slack a... View more
Introducing the New Jamf 170 Course!
Jamf is thrilled to share a major update to the Jamf 170 Course; a security-focused learning experience for Jamf Protect and mobile device management. Check out the blog post about all the exciting new updates in the 170! And be sure to watch the vid... View more
