Will Jamf Self Service+ ever be automatically installed?

dletkeman
Contributor III

I like Jamf Self Service+.  It's a clean interface.  Currently I don't see a way to rename it like the current version of Self Service.  We rename Self Service to Software Center to make it familiar to those that go between Windows and MacOS.  Also, while Self Service+ is nice, it doesn't seem to offer any current major advantages over Self Service at this time so we haven't been deploying it.  I don't really want to have two versions of Self Service to confuse our users.

Is there any plans to make Self Service+ as an automated install like the current version of Self Service?  And will we be able to change the name of the app like we can do with Self Service?

I'm also failing to understand what makes Self Service+ any better than Self Service other than the UI overhaul.  A recent email I received said it has identity management capabilities but you can also log into Self Service.

I understand Self Service will be sunset at some point so would I be correct to assume at that time Self Service+ will take it's place and be automatically installed and Self Service be automatically uninstalled?  I know I can do that all with policies, but just curious what the plan is here.

3 REPLIES 3

Alvaro1337
New Contributor III

Currently, deploying the process is manual. It appears that the original self-service option will not be deprecated until next year, so they will likely add an automatic deployment when the time comes. For now, this article outlines the manual deployment process:
https://learn.jamf.com/en-US/bundle/self-service-plus-documentation/page/Deploying_Jamf_Self_Service...

https://learn.jamf.com/en-US/bundle/self-service-plus-documentation/page/Deploying_Jamf_Self_Service...

 

Alvaro Ortiz

Yeah, deploying it manually is mostly trivial.  I'm surprised they won't allow some setting in the backend to choose between one or the other and to also rename Self Service+ similar to how Self Service is now.

AJPinto
Esteemed Contributor

I sure hope so. Its not like its hard packaging and deploying SelfService+, but with all the automation Jamf has like with Mac Apps or even automatically doing it with the binary when enrolling, making us install SelfService+ manually is beyond lazy on Jamfs part.