Super question

[tdenton]

Hello

For those of you using super as any comes across this issue.
We currently rolling out MacOS 15 to our Mac estate

I have seen this message in the logs it doesnt seem to be all machines just some.

Sun Apr 27 06:44:10 M-5ce91eb4f537 super[94775]: Disallowed: The following "over-the-air" macOS major upgrades are available but not allowed:
Sun Apr 27 06:44:10 M-5ce91eb4f537 super[94775]: Disallowed: macOS major upgrade 1 of 1 is: Title:macOS Sequoia 15.4.1,Build:24E263,Version:15.4.1

Depsite my config profile having the write settings for major upgrades

            <key>InstallMacOSMajorUpgrades</key>
	<true/>
	<key>InstallMacOSMajorVersionTarget</key>
	<string>15</string>

The profile seems to be working on 100 of machines just some seem to be having issues. In some cases it seems to resolve itself.

Any idea?

[sdagley]

@tdenton A couple of questions come to mind: Do you have any update deferral Configuration Profiles deployed? Do any of these Macs reporting the error have an older full version of the macOS Sequoia installer app downloaded?

[tdenton]

No update deferral Configuration Profiles deployed and no sign of  older full version of the macOS Sequoia installer either.

I moved  this out of the config profile and into the policy that installs the super script and it doesnt seem to be doing it now.

  <key>InstallMacOSMajorUpgrades</key>
	<true/>

[belmardbatiment]

Some Macs show a super log error stating macOS 15.4.1 is "disallowed" despite an MDM profile allowing major upgrades to macOS 15.

Possible Causes:

• MDM profile misapplied or conflicting.
• MDM deferral policies or restrictions.
• super bug or misconfiguration.
• Device-specific issues (disk space, M1/M2, etc.).
• Network or Apple server issues.

Solutions:

1. Verify MDM profile: sudo profiles -P -o stdout.
2. Check for MDM deferral/restriction policies.
3. Review super logs and update the tool.
4. Test update availability: softwareupdate -l.
5. Check disk space and integrity.
6. Try updating in Safe Mode or manually via installer.
7. Test Apple server connectivity: ping swscan.apple.com.
8. Verify bootstrap token: sudo profiles status -type bootstraptoken.

Recommendations:

• Prioritize macOS 15.4.1 for security fixes.
• Test on a few affected devices.
• Contact MDM support if unresolved.
• Check MacAdmins forums for similar issues.

Provide more details (MDM, super version, Mac models) for tailored help.

[pbenware1]

Couple of thoughts, only because I ran into this while we are in the early stages other testing and deploying SUPER.

- You don't mention which version of SUPER you're using, but v 5.1.0 (still in beta) specifically calls out support for macOS 15.

- Apple recently released macOS 15.4.1 that resolved a macOS 15.4 update issues (https://support.apple.com/en-us/121011) that "Improves reliability when installing macOS updates".  On the SUPER Slack channel, reports are this fixed an issue some SUPER managed devices were having.

[tdenton]

@pbenware1 

We aere using version 5 which I belive is compatablie with macOS 15 I saw the info about the fixes for macOS 15.4.1.
Intrestingly I removed the below from our config profile

   <key>InstallMacOSMajorUpgrades</key>
	<true/>

I then added it to our policy which installs the script it doesnt seem to be doing on the machine I had issues with.

Might look to do some testing with beta if the issues continues.

Have you seen the issues with your own super setup?