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Forum Posts

Waiting Room - How long

Just wondering that for how long the cached package is going to stay in Waiting Room folder. Does it get deleted right after the cached package installation or it stays forever until we run a query to delete all cached packages from the client macs.  View more

  • 3987 Views
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Beginners' guide to managing the dock?

Hi I'm moving from managing Macs in my classroom using Workgroup Manager to now using Casper. I'd like to just be able to set the apps in the dock and not let them be changed. Is there an 'easy' way to do this? Thanks!  View more

  • 2301 Views
  • 9 replies
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Configuration Profiles best practice?

When I started my job, the whole Casper 9.x environment was already setup by my boss' boss who is now completely hands-off with the Macs. I was a relative Casper newbie, but not a Mac admin/engineer newbie. My first few months on the job were spent g...  View more

  • 1872 Views
  • 7 replies
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LANDesk for MACs vs Casper

First I want to appologize for beating the dead horse. I see that there are several post of similar or same topic but they are somewhat outdated. I was asked to compare LANDesk and Casper Suite and create a simple Pros and Cons document. While I see ...  View more

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Editing the QuickAdd

We've recently changed our URL for our JSS from a .local address to a .net to enable us to use a third party cert for our external JSS. However, as part of this the URI for the PKI is not available externally. To enrol externally it needs the CA Auth...  View more

  • 1391 Views
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Cloud Distribution Issues

Has anyone had any issues setting up their Cloud Distribution Point? I am trying to setup the Amazon option using an S3 bucket. I have tested the credentials outside of the JSS with the Key and Password and they work without an issue. When I set it u...  View more

  • 886 Views
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Text formatting in Casper logs

I’ve recently created a script to report various system/status settings on a group of machines, which I can then study via the policy logs in Casper. To improve the readability of the output I’ve incorporated some switches to add tabs and new lines i...  View more

  • 807 Views
  • 3 replies
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Import Root Certificate into Firefox

My company is now introducing SSL certificates. We have no issue with Safari nor Chrome just Firefox because the certificate needs to be imported into the browser. We are able to create a new package with the Cert our issue is importing the certifica...  View more

  • 2286 Views
  • 7 replies
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LDAP data seems to be corrupted in the JSS records

We've recently have had a incident where over 300+ records in one of our Sites within our JSS now has the same information of the Username field (same user name for all 300+ records), email address field (same email address for all 300+ records), Pos...  View more

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FLASH NPAPI AND PPAPI

Hello, I have noticed for a while that the Flash Update settings now show a NPAPI and PPAPI plugins. We use Safari, Chrome and Firefox in our office. I Googled the plug-ins and find it a bit confusing. If the PPAPI plugin is for Chrome and Chrome upd...  View more

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  • 8 replies
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wifi w/ splash page

Hello, Does anyone have an environment with a guest network which has an agreement splash page? Reason I'm asking because in ours, once a user attempts to connect to it, it will take priority over the preferred network until they manually select it. ...  View more

  • 1557 Views
  • 5 replies
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MobileConfig profile - not enough access

I'm working on building a script to put into Self-Service that will allow users to generate a new wifi certificate. I want it to pull from the mobileconfig that I created, but I'm running into an access issue since our configuration profile grays out...  View more

  • 1243 Views
  • 6 replies
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Deleting computers from management

We have a lot of computers we'd like to remove from management, some of which are out of contact -- others not. We'd like to cause as little disturbance for these machines wherever they are as possible. This is probably a rather dumb question: If com...  View more

  • 1171 Views
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HTTP Downloads?

Hello everyone, I'm curious as to why my Adobe applications are failing on HTTP download, I'm currently testing the deployment of nine Adobe CC applications. It works fine when installed during imaging, individually in policies or using self service....  View more

  • 3480 Views
  • 8 replies
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Lock down iOS devices

is there a way to remotely lock down a iOS devices with a different passcode??or does apple not approve this in the mdm features??? this would be a great feature!!  View more

  • 3393 Views
  • 14 replies
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Just got OS X licenses for JSS

Hi all, We have been using Casper for iOS management for years now. Just this month we bought a ton of licenses to begin managing Macs! I'm very excited because Apple's native solutions have become more and more...rudimentary. Just some background. W...  View more

  • 1507 Views
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SEP 12.1.5 "brute force" ssh warning

Hi all, Wondering if anyone has seen this issue pop up recently? Brute Force ssh attack triggered by Recon Found this thread this morning after one of our users reported seeing the same error, although the circumstances are a bit different. We also f...  View more

  • 1704 Views
  • 7 replies
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Issues Copying Files in a Policy

Casper Team, I have a policy that needs to put files in the following locations. /Library/Fonts/System/Library/User Template/English.lproj/Library/Preferences//System/Library/User Template/English.lproj/Library/Preferences/Adobe InDesign/Version 7.5/...  View more

  • 1347 Views
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Recon account issue

Hi All questions about using Recon. When choosing network scanner, the management account that we use in recon, is it gonna create the same account in the remote Mac as a local admin account? When choosing quick add package, the management account re...  View more

  • 426 Views
  • 1 replies
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VPP assignment is failing

I have a user that cannot receive Compressor via VPP. We are successfully using VPP with managed distribution for OS X and iOS. Recently we purchased a single copy of Compressor 4.2 for evaluation. I have created a VPP assignment, which contains just...  View more

  • 1547 Views
  • 5 replies
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register/deregister Geometer's Sketchpad

Our school uses McGraw-Hill's app Geometer's Sketchpad 5.06. The vendor requires that each installation be registered via their central server. Thus, before uninstallation, we must deregister with their central server. The registration/deregistration...  View more

  • 3012 Views
  • 9 replies
  • 1 kudos